Commuter Services

Outreach program of I-494 Corridor Commission

Guaranteed Ride Home – a free program that gives you peace of mind that you can get home quickly if something comes up and your regular commute won’t work.

Who is eligible?

Commuters who ride the bus, light rail or Northstar, or carpool, vanpool, bicycle or walk to work or school at least three times per week are eligible. To participate, you must have an e-mail address and internet access.

What type of trips are eligible?

Trips must be a part of your school or work commute. Acceptable uses include leaving work due to illness or having to pick up a sick child, having to work unexpected overtime, or if your regular carpool is not available to leave when needed.

The program cannot be used for personal errands, appointments, business-related travel or non-emergency/personal trips.

How does it work?

Complete a free online registration. Registered participants can request reimbursements up to four times per year or $100 in value, whichever comes first, for eligible trips with valid documentation.

How do I get started?

Register using the link below. It’s easy and free. You’ll create an account with your commute information.

To use your ride home on a bus or train, a Go-To Card or pass is required. Use your Go-To Card or pass to pay for the ride. Within a week of the trip, log on to your account and fill out an online reimbursement request. We’ll credit your balance with the amount you paid.

To use your ride home for a taxi, car-share, on-demand rideshare, or car rental trip, contact the provider of your choice. A Go-To Card is not required for taxi reimbursement. Pay for the ride and be sure to get a signed and dated receipt that has the service provider's name and contact information printed on it. Within 10 days of your ride, fill out an online reimbursement request. Print the request form and submit it by mail along with your receipt -- late submissions and submissions from unlicensed taxis will be declined. You receive your reimbursement check by mail within 21 days after we receive the request form.

  Guaranteed Ride Home

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